![]() Do NOT use a space as a password or have spaces in your password. It is highly recommended you have a password, even if it’s a single letter. Using the menu bar at the top of the screen, click Mail, then either Preferences or Settings depending on the version: The preferences window will appear. If you are in any way connected to the Internet and are using a blank password, you are opening your entire system up to hackers trying to gain access. If the Mail program isn’t already running, start it now. Persons using Snow Leopard (10.6.x) will not be able to use Trash It! with a blank password. Persons using Yosemite or higher don’t have this issue. Run Trash It!, and when finished, go back into Users and Groups, and set your password back to nothing. To get around this issue (It’s an Apple thing), CLOSE all open applications, go into your System Preferences > Users and Groups and change your password to something other than nothing. Trash It! uses the BSD Subsystem and a blank password will not be accepted on earlier OS X versions. See more Installation and Usage on our How-to page and in the Instructions file (enclosed in the zip file).īLANK PASSWORDS: If your password is blank, i.e., you have NO password, Trash It! will not work on your system if you’re using 10.6.x or lower. Restart your Mac but don’t hold down any keys. Try to empty the Trash again with Trash It!. This will disable any startup or login items. Restart your Mac in “safe mode” by holding the Shift key after you hear the chime. An easy way to fix this is to simply restart your computer and run Trash It! again. Sometimes the file(s) you are trying to delete may be in use by an application or the system. You may need to put it into a new folder first before the System will let you take it out of the trash. Then drag and drop it onto the Trash It! icon. Try, try again. If that doesn’t work, take the stuck item out of the trash. ![]() Try creating a new folder, moving the new folder to the trash, and moving the offending files/folders into this new empty folder. You have a file in the trash and it’s locked and Trash It! can’t delete it. In those cases, try these tips below gathered from users and from around the web. Sometimes even Trash It can’t get rid of a stubborn file or folder. ![]()
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